Privacy Policy

Effective Date: August 19, 2025

At Autumn & Oaks (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, join our waitlist, or use our styling services.

Information We Collect

We may collect the following when you fill out a form, join the waitlist, or book a styling service:

  • Your name

  • Email address

  • Phone number (if provided)

  • Address or location details for styling services

  • Style preferences or other details you choose to share

We do not collect or store any payment information directly on our website. We do not collect or store any payment information directly on our website. Payment processing is securely managed by our trusted third-party providers (Squarespace, Stripe, or PayPal).

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Send booking updates and appointment reminders

  • Share seasonal news and styling offers (if you’ve opted in)

  • Deliver styling services and customer support

We never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Tools

We may use trusted third-party providers (including Squarespace, Acuity Scheduling, and email marketing tools) to support our services. These providers are only given the information necessary to perform their functions and are required to protect your data.

Your Rights

You may:

  • Unsubscribe from emails at any time

  • Request to update or delete your personal information

  • Contact us at hello@autumnandoaks.com with any privacy questions or concerns

Cookies & Tracking

Our website may use cookies to improve your experience, remember preferences, or track basic analytics. You can disable cookies in your browser settings.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Security

We take reasonable steps to protect your personal data using secure technologies and practices. However, no method of internet transmission is 100% secure.

Policy Updates

We may update this Privacy Policy from time to time. The effective date at the top of the page reflects the most recent version. By using our website or services, you agree to the terms in this policy.